Cameras and Lenses

Off topic - not getting my money back from Tristate Camera



Hi,

This is off topic but as Tristate Camera is a binos dealer I ordered a $70 Minolta that was advertised as new and it as 10 years old. It has been about 45 days since they confirmed they received my shipment back. Since then I called them like 10 times and all i get is excuses. I spoke with Howard and Michael and I keep getting the same story. They put me on hold forever and empty promises. Anybody has any idea how to deal about Tristate ?


[QUOTE=marinemaster;2058307]Hi,

This is off topic but as Tristate Camera is a binos dealer I ordered a $70 Minolta that was advertised as new and it as 10 years old. It has been about 45 days since they confirmed they received my shipment back. Since then I called them like 10 times and all i get is excuses. I spoke with Howard and Michael and I keep getting the same story. They put me on hold forever and empty promises. Anybody has any idea how to deal about Tristate ?[/QUOTE]

This seems to be a typical handling by one of the poor NewYork optics
merchants. Keep calling daily and more often, and ask for the boss, tie up
that toll-free number and be persistant. Make sure you tell them you are reporting to the BBB, Better Business Bureau, and make sure you do.

The squeaky wheel gets the grease. Best of luck to you.

If your tag means you are USMC, it is too bad you aren't a bit closer and
you could just go there and take care of business.

Jerry



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